Privacy Policy

Drop4 is intended solely for users located within the United States and its eligible jurisdictions. We do not market, offer, or provide real-money gameplay to individuals located outside the United States.

If you access the Platform from outside the United States, you acknowledge that your information may be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your country of residence.

Although Drop4 is not directed toward residents of the European Economic Area (EEA), United Kingdom, or other international jurisdictions, we are committed to maintaining reasonable privacy protections and handling personal information responsibly and transparently.

We collect the following categories of information to provide, operate, improve, and secure Drop4.

a. Information You Provide

Account Information

• Name
• Username
• Email address
• Phone number
• Password

Identity Verification (KYC)

• Government-issued identification (such as a driver's license, state ID, or passport)
• Selfie or facial verification image
• A photograph of you holding or presenting your government-issued ID
• Date of birth
• Other information reasonably necessary to verify your identity, age, eligibility, and ownership of payment methods

We may require identity verification before allowing certain deposits, withdrawals, account changes, or other account activities. Verification measures may include requesting a selfie, a photo of you holding your government-issued ID, proof of address, or other documentation necessary to prevent fraud, unauthorized transactions, money laundering, account abuse, or other prohibited activity.

Payment Information

• Deposit and withdrawal details
• Transaction history
• Wallet balances

Payment information is processed through third-party payment providers and is not stored by SPINA except as necessary for transaction records and compliance purposes.

Support and Communications

• Messages sent to customer support
• Emails and communications with SPINA

b. Information We Collect Automatically

Device Information

• IP address
• Device identifiers
• Device model
• Operating system
• Browser type
• Language settings

Usage Information

• Gameplay activity
• Match history
• Session duration
• Feature interactions
• Performance metrics

Location Information

• GPS coordinates
• Device location data
• IP-based geolocation

Location information is used to verify eligibility and compliance with applicable state laws.

Cookies and Similar Technologies

• Cookies
• Analytics technologies
• Session management tools
• Performance monitoring technologies

c. Information from Third Parties

We use personal information to:

• Create and manage accounts
• Verify identity, age, and eligibility
• Process deposits, withdrawals, and winnings
• Facilitate matches and gameplay
• Detect, investigate, and prevent fraud, cheating, abuse, or prohibited activity
• Maintain platform security
• Improve gameplay and user experience
• Provide customer support
• Communicate account notices and updates
• Send promotional communications where permitted by law
• Comply with legal, tax, regulatory, and enforcement obligations
• Enforce our Terms of Service and other policies

We do not sell personal information and do not use personal information for unrelated third-party advertising purposes.

We may share information with trusted service providers that help us operate Drop4, including:

• Payment processors
• Identity verification providers
• Fraud detection providers
• Cloud hosting providers
• Analytics providers
• Security vendors
• Customer support providers

These providers are contractually required to protect personal information and use it only for authorized business purposes.

We may also disclose information:

• To comply with legal obligations
• In response to subpoenas, court orders, or legal process
• To protect our rights, property, or safety
• To protect the safety of our users
• In connection with a merger, acquisition, financing, restructuring, or sale of assets

SPINA does not sell or rent personal information to third parties.

We use cookies and similar technologies to:

• Maintain secure sessions
• Authenticate users
• Remember preferences
• Improve platform functionality
• Analyze performance and usage trends
• Detect fraud and abuse

You may disable cookies through your browser settings; however, some features of the Platform may not function properly.

We retain information only as long as reasonably necessary for legitimate business, legal, compliance, and operational purposes.

Generally:

• Account and transaction information may be retained while an account remains active and for up to five (5) years after account closure.
• Identity verification information may be retained as required by applicable legal, regulatory, fraud prevention, or compliance obligations.
• Gameplay and activity logs may be retained for dispute resolution, fraud prevention, analytics, and security purposes.

When information is no longer required, it is securely deleted, anonymized, or otherwise rendered inaccessible.

Biometric Information

Location Information

We maintain administrative, technical, and physical safeguards designed to protect personal information.

Security measures may include:

• Encryption in transit and at rest
• Access controls
• Authentication requirements
• Security monitoring
• Fraud detection systems
• Periodic security reviews

No security system is completely secure, but we continually work to protect user information and improve our security practices.

Depending on your state of residence and applicable law, you may have rights regarding your personal information.

These rights may include:

• Accessing personal information we hold about you
• Correcting inaccurate personal information
• Requesting deletion of personal information
• Receiving information about how your data is used
• Requesting a portable copy of your personal information where applicable
• Objecting to certain processing activities where required by law

Residents of certain U.S. states, including California, may have additional rights under applicable privacy laws such as the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

To submit a privacy request, contact us at:

[hi@spina.app](mailto:hi@spina.app)

We may verify your identity before processing a request.

SPINA does not sell personal information and does not share personal information for cross-context behavioral advertising.

Drop4 cash play is strictly limited to individuals who are at least 18 years old or the minimum age required by applicable law.

We do not knowingly collect personal information from children.

If you believe a minor has created an account or provided personal information, please contact us immediately. We will take reasonable steps to remove the information and terminate the account where appropriate.

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal obligations, or platform features.

When updates are made, we will revise the Effective Date above.

If material changes occur, we may provide notice through the Platform, by email, or through other reasonable means.

Continued use of the Platform following an update constitutes acceptance of the revised Privacy Policy.

If you have questions about this Privacy Policy or would like to submit a privacy-related request, contact us:

SPINA, Inc.

Email: hi@spina.app

Mailing Address: 903 Peachtree St NE, Unit 1024 Atlanta, GA 30309 United States

SPINA, Inc. | hi@spina.app